Business Etiquette And Professionalism

Programme Certificate course in Business Etiquette And Professionalism

This comprehensive course provides you with a strong background in understanding the basics of business etiquette and professionalism in the workplace. With this course, you will get introduced to the principles of professional behaviour, learn interview etiquette and electronic etiquette in an easy to grasp manner. Moreover, learn the best approaches to successfully plan and attend business meetings and understand the importance of multicultural etiquette. Learnings Objectives: • To define the principles of professional behavior • Discuss how to use professional interview etiquette • Identify how to plan for different types of business meetings • Recognize how to use the correct etiquette for attending business meetings • Discuss how to use appropriate electronic etiquette • Define how to practice multicultural etiquette 


Passed 10+2 in Non-Medical/Medical/Commerce/Arts or its equivalent examination stream conducted by Board recognized or established by Central/State Government through a legislation.

Total Credits: 0 Min-Duration : 6 Months | Max-Duration : 1 Year
Sr. No. Name of the Course Course Code Credit SM Syllabus
Semester 1
1 Business Etiquette GC-CBEP 1 6 - View
2 Soft Skills GC-CBEP 2 6 - View
3 Organizational Behaviour and Professionalism GC-CBEP 3 6 - View

Continuous Internal Assessment 30%

  • Two assignments will be submitted for a 4-credit course and three assignments will be submitted by the learner for a 6-credit course.
  • Learners will be required to obtain thirty per cent marks as pass percentage in each assignment separately
  • Each assignment will carry 100 marks. In the final result, assignments will carry thirty per cent weightage.

End Semester 70%

  • The learner has to score at least 30% marks in the semester end examinations.

The learner is required to score at least 35% marks in both continuous evaluations (i.e.in assignments) as well as in semester end examinations separately. Besides, at least 40% marks in each course is required in the overall computation.

On successful completion of the six-month Certificate course, the learner will earn 18 credits for the Programme and shall be awarded a certificate

  • Dr. Pinky Sra
  • Assistant Professor,
  • School of Business Management and Commerce
  • pinky{dot}sra{at}psou{dot}ac{dot}in
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