Business Etiquette And Professionalism

Programme Certificate course in Business Etiquette And Professionalism

The objective of this programme is to learn the principles of professional behaviour,
understand the interview etiquettes, electronic etiquettes for communication through email, voicemail
and text messages etc. and develop awareness of multicultural etiquettes. The programme would help
the learners to develop strong business and professional ethics and etiquettes to improve personal
behaviour, developing interview etiquettes, keeping good conduct during meetings and taking care of
multicultural etiquettes.


Passed 10+2 in Non-Medical/Medical/Commerce/Arts or its equivalent examination stream conducted by Board recognized or established by Central/State Government through a legislation.

Total Credits: 0 Min-Duration : 6 Months | Max-Duration : 1 Year
Sr. No. Name of the Course Course Code Credit SM Syllabus
Semester 1
1 Business Etiquette CBEP1 6 - View
2 Soft Skills CBEP2 6 - View
3 Organizational Behaviour And Professionalism CBEP3 6 - View

Continuous Internal Assessment 30%

  • Two assignments will be submitted for a 4-credit course and three assignments will be submitted by the learner for a 6-credit course.
  • Learners will be required to obtain thirty per cent marks as pass percentage in each assignment separately
  • Each assignment will carry 100 marks. In the final result, assignments will carry thirty per cent weightage.

End Semester 70%

  • The learner has to score at least 30% marks in the semester end examinations.

The learner is required to score at least 35% marks in both continuous evaluations (i.e.in assignments) as well as in semester end examinations separately. Besides, at least 40% marks in each course is required in the overall computation.

On successful completion of the six-month Certificate course, the learner will earn 18 credits for the Programme and shall be awarded a certificate

  • Dr. Pinky Sra
  • Assistant Professor,
  • School of Business Management and Commerce
  • pinky{dot}sra{at}psou{dot}ac{dot}in
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